Each individual in an activity should have a statistic that measures their production and that the individual takes responsibility for. The statistic should contribute to the overall desired product of the activity. This can be used by the individual and management to monitor production.
I have found, on occasion, that an employee will object to this (wanting only a “group” statistic or intimating no ability to control the statistic because of “other areas”). Experience shows that if this does not easily resolve with education regarding the purpose of statistics you have an employee who has no intention of functioning for the benefit of the company that employs them and has a very low responsibility level for their actions at work. Act accordingly.
Such employees effectively make you responsible for their activities. While you may be perfectly capable of handling that responsibility, if you spread this out across an organization you get worked to exhaustion. So to obtain a lot more pleasure out of work – have each individual operating on a correctly assigned statistic!
Renata McDonald
International Licensed Business Consultant
Hubbard Management System Expert
My Business Consultants Blog 